Data Protection

Privacy Policy – 1 xbet
Bangladesh Data Protection

At 1 xbet, your privacy matters. This Privacy Policy explains exactly what personal data we collect from players in Bangladesh, why we collect it, how we store and protect it, and what rights you have over your own information. We keep things straightforward — no confusing legal language, just clear answers.

Last Updated: June 2025

How 1 xbet Protects Your Privacy

Six core commitments we make to every player on the platform.

Encrypted Data Storage

All personal data stored by 1 xbet is encrypted at rest. Your name, phone number, and payment details are never stored in plain text on our servers.

No Data Selling

1 xbet does not sell your personal data to advertisers, data brokers, or any third party. Your information is used only to operate your account and process your transactions.

Secure Connections

Every connection to 1 xbet is protected by SSL/TLS encryption. Data transmitted between your device and our platform cannot be intercepted by third parties.

Minimal Data Collection

We only collect the data we actually need. 1 xbet does not ask for information that isn't necessary to operate your account, verify your identity, or process your payments.

Right to Deletion

You can request that 1 xbet delete your personal data at any time, subject to legal retention requirements. Contact support and we will process your request promptly.

Access Controls

Access to player data within 1 xbet is restricted to staff who need it to do their job. We operate strict internal access controls and audit logs for all data access.

1 Who We Are

1 xbet is an online betting and casino platform operating at 1-xbet.live, serving players in Bangladesh. When you register on 1 xbet, create an account, make a deposit, or use any of our games, you are sharing personal data with us. This Privacy Policy explains how we handle that data responsibly.

This policy applies to all players who use the 1 xbet website and mobile app. It covers data collected through registration, account activity, payment processing, customer support interactions, and any other way you interact with the 1 xbet platform.

By registering on 1 xbet and using the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here.

2 Data We Collect

1 xbet collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third-party services like payment providers. Here is a breakdown of the types of data we collect:

Data Type Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, verification process
Contact Data Phone number, email address Registration form, account settings
Payment Data bKash/Nagad/Rocket account number, transaction IDs Deposit and withdrawal requests
Activity Data Games played, bets placed, login times, session duration Automatically recorded during platform use
Device Data IP address, browser type, operating system, device model Automatically collected via cookies and server logs
Support Data Messages sent to support, complaint records Live chat, email correspondence

1 xbet does not collect sensitive data such as biometric information, racial or ethnic origin, or political opinions. We only collect what is necessary to run your account and keep the platform secure.

3 Why We Collect Your Data

Every piece of data that 1 xbet collects has a specific purpose. We do not collect data speculatively or store information we have no use for. The main reasons we collect personal data from Bangladesh players are:

  • To create and manage your 1 xbet account securely.
  • To verify your identity and confirm you meet the eligibility requirements to use the platform.
  • To process deposits and withdrawals through bKash, Nagad, and Rocket.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To provide customer support when you contact us with a question or issue.
  • To send you important account notifications, such as deposit confirmations and security alerts.
  • To comply with legal and regulatory obligations that apply to online betting platforms.
  • To improve the platform based on how players use it.

We will only send you promotional messages if you have opted in to receive them. You can update your communication preferences at any time from your account settings or by contacting support.

4 How We Use Your Data

Once collected, your personal data is used by 1 xbet in the following ways. We process your data only for the purposes listed here and do not use it for anything outside of these activities without your explicit consent.

Account operations: Your identity and contact data are used to create your account, authenticate your logins, and communicate important account information to you. Without this data, we cannot operate your account.

Payment processing: Your payment data is used to process deposits and withdrawals. We pass the minimum necessary information to our payment partners — bKash, Nagad, and Rocket — to complete transactions. We do not store full payment credentials on our servers.

Security and fraud prevention: Your activity data and device data are used by our security systems to detect unusual behaviour, flag potentially fraudulent accounts, and protect the integrity of the platform. This is an ongoing process that runs automatically in the background.

Responsible gaming: Your activity data — including how often you play, how much you deposit, and how long your sessions are — is used to monitor for signs of problem gambling. If our systems detect patterns that suggest a player may need support, we may reach out proactively.

Platform improvement: Aggregated, anonymised activity data is used to understand how players use 1 xbet and to make improvements to the platform. This data cannot be traced back to individual players.

5 Data Sharing

1 xbet does not sell your personal data. We do not share your information with advertisers or marketing companies. However, there are limited circumstances in which we share data with trusted third parties in order to operate the platform:

  • Payment providers — bKash, Nagad, and Rocket receive the transaction data needed to process your deposits and withdrawals.
  • Identity verification services — When you submit verification documents, they are processed by a secure third-party verification provider.
  • IT and hosting providers — Our platform infrastructure is hosted on secure servers. Hosting providers have access to server data but are contractually bound to keep it confidential.
  • Legal and regulatory authorities — We may be required by law to share data with government bodies, law enforcement, or regulators. We comply with all lawful requests for data disclosure.

Any third party that receives data from 1 xbet is required to handle it in accordance with applicable data protection standards. We do not share data with parties who cannot demonstrate adequate data security practices.

6 Cookies and Tracking

1 xbet uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help us recognise you when you return to the site, keep you logged in, and understand how you use the platform.

The types of cookies used by 1 xbet include:

  • Essential cookies — Required for the platform to function. These cannot be disabled without breaking core features like login and the cashier.
  • Session cookies — Temporary cookies that expire when you close your browser. Used to maintain your session while you are logged in.
  • Analytics cookies — Used to collect anonymised data about how players navigate the platform. This helps us identify areas for improvement.
  • Preference cookies — Store your settings and preferences so you don't have to re-enter them every time you visit.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use certain features of the 1 xbet platform, including staying logged in.

7 Data Retention

1 xbet retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods depend on the type of data:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years for financial compliance purposes.
  • Support correspondence is retained for two years after the issue is resolved.
  • Activity and session data is retained for up to two years for security and responsible gaming monitoring purposes.

After the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request deletion of your data before the retention period has ended, we will delete everything we are legally permitted to delete and explain what we are required to keep and why.

8 Data Security

Keeping your data safe is something 1 xbet takes seriously. We have put in place a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include:

  • SSL/TLS encryption on all connections between your device and the 1 xbet platform.
  • Encryption of sensitive data at rest on our servers.
  • Strict internal access controls — only staff who need your data to do their job can access it.
  • Regular security audits and vulnerability assessments of the platform.
  • Automated monitoring systems that detect and alert on suspicious access patterns.
  • Staff training on data protection and security best practices.

While 1 xbet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password and never share your login credentials with anyone.

9 Your Rights

As a player on 1 xbet, you have rights over your personal data. Here is a summary of those rights and what they mean in practice:

Right to Access

You can request a copy of the personal data 1 xbet holds about you at any time. We will provide this within a reasonable timeframe.

Right to Correction

If any of the data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it. You can update most information directly in your account settings.

Right to Deletion

You can ask 1 xbet to delete your personal data. We will delete everything we are legally permitted to delete and explain any data we are required to retain.

Right to Object

You can object to 1 xbet processing your data for certain purposes, such as direct marketing. We will stop processing your data for that purpose upon receiving your objection.

Right to Portability

You can request a copy of your data in a structured, machine-readable format so you can transfer it to another service if you choose.

To exercise any of these rights, contact 1 xbet support at [email protected]. We will respond to all data rights requests within 30 days. Some requests may take longer if they are complex, in which case we will notify you of the extended timeline.

10 Children's Privacy

1 xbet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts.

If we become aware that a player under 18 has registered on 1 xbet, we will immediately close the account, void any bets placed, and delete the personal data associated with that account. If you believe a minor has registered on the platform, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online betting platforms. 1 xbet supports responsible gaming and the protection of young people from gambling-related harm.

11 Changes to This Policy

1 xbet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that affect how we use your data, we will notify registered players via email or through an in-platform notification before the changes take effect. Your continued use of 1 xbet after a policy update constitutes your acceptance of the revised policy.

We recommend reviewing this Privacy Policy periodically so you are always aware of how your data is being handled. If you have any concerns about a change to this policy, contact our support team before continuing to use the platform.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 1 xbet handles your personal information, please get in touch with our support team. We are available around the clock and will respond to all privacy-related enquiries as quickly as possible.

Privacy Enquiries
[email protected]

Play on 1 xbet with Confidence

Your data is safe with us. Join players across Bangladesh who trust 1 xbet for fast payouts, great games, and a platform that takes privacy seriously.